QuickBooks Canada Help
Complete Resource for QuickBooks Support and Solutions in Canada
Explore our comprehensive guide to QuickBooks Canada Help, featuring answers to all your questions about QuickBooks Desktop, Enterprise, Payments, and more. Whether you need help with setup, troubleshooting, migration, or integrations, we’ve got you covered.
QuickBooks Canada Help Center - FAQ's
Our comprehensive FAQs provide answers to your QuickBooks-related questions. From setup and migration to troubleshooting and integrations, we provide clear guidance to help you make the most of QuickBooks in Canada.
Don’t see your question below? Call us at (231) 670-4156 to speak with one of our product experts.
QuickBooks Support in Canada
What is QuickBooks, and how can it help my business in Canada?
QuickBooks is a powerful accounting software designed to help businesses manage their finances. It offers tools for invoicing, tracking expenses, payroll management, and reporting. For businesses in Canada, QuickBooks provides localized features such as tax calculation for GST/HST, integration with Canadian financial institutions, and compliance with Canadian accounting standards.
Why should I choose Minding My Books for QuickBooks support in Canada?
Minding My Books is a trusted QuickBooks Solution Provider with extensive experience in helping Canadian businesses optimize their accounting processes. We offer tailored support services, including setup, troubleshooting, and training for QuickBooks, ensuring your business runs smoothly and efficiently with our expert guidance.
What QuickBooks products do you support?
We support a wide range of QuickBooks products, including QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Payroll. Our services cover all aspects of QuickBooks, from initial setup to ongoing support and training, to help businesses achieve their financial goals.
How do I get started with your QuickBooks support services?
Getting started with Minding My Books is easy! Simply reach out to us through our website or contact us directly for a consultation. We’ll assess your business needs and recommend the best QuickBooks solution to fit your goals. Once you choose a product, we’ll provide setup assistance and training to ensure you’re up and running in no time.
What is the QuickBooks Support phone number for Canada?
You can contact QuickBooks Support for Canada at (231) 670-4156 for assistance with your QuickBooks software, including setup, troubleshooting, and expert guidance.
Can you provide remote QuickBooks support for my business in Canada?
Yes, we offer remote QuickBooks support to businesses across Canada. Using secure remote access tools, our QuickBooks experts can assist you with setup, troubleshooting, and training, all from the comfort of your office or home.
QuickBooks Consulting Service
What is QuickBooks Consulting?
QuickBooks Consulting involves expert guidance to optimize your QuickBooks setup, customize workflows, and ensure seamless integration with your business processes.
Why do I need QuickBooks Consulting?
Consulting services help you maximize the efficiency of your QuickBooks software, ensuring accurate financial management and streamlined processes.
How do I get started with QuickBooks Consulting?
You can schedule a consultation with our certified QuickBooks experts to discuss your specific needs and create a tailored solution.
QuickBooks Data Migration Service
What is QuickBooks Data Migration?
Data Migration involves transferring your financial data from one QuickBooks platform to another while preserving data integrity and accuracy.
How long does the data migration process take?
The duration depends on the complexity and volume of data. Typically, migration can be completed within a few hours to a few days.
Is my data secure during migration?
Yes, we follow strict protocols to ensure the confidentiality, accuracy, and security of your data throughout the migration process.
QuickBooks Third-Party Integrations
What are QuickBooks Third-Party Integrations?
Third-Party Integrations enhance QuickBooks functionality by connecting it with other software, such as inventory management systems, CRM, and payroll solutions.
Why are integrations important?
Integrations help streamline workflows, reduce manual data entry, and improve data accuracy, making your business operations more efficient.
How can I integrate third-party apps with QuickBooks?
We provide tailored integration solutions to seamlessly connect third-party applications with your QuickBooks setup.
Is there a fee for QuickBooks Online apps?
Apps for QuickBooks Online vary in price. Some apps are free to download. Others charge a one-time fee. And some charge a monthly subscription fee. To find the price of a specific app, visit the QuickBooks Online app store and search the name of the app you’re looking for.
Does QuickBooks Online have CRM capabilities?
Yes, combined with apps, you can use QuickBooks Online as a CRM tool. Visit the ‘Manage customers’ section in the QuickBooks Online app store.
QuickBooks Setup and Integration
How do I set up QuickBooks for my business?
Our experts guide you through the setup process, from installing the software to customizing it to meet your specific business requirements.
Can I integrate QuickBooks with other systems?
Yes, we offer integration solutions to connect QuickBooks with various tools such as inventory management, CRM, payroll, and more.
What if I encounter issues during setup?
Our support team is available to provide guidance and troubleshoot any issues that may arise during the setup process.
QuickBooks Training
Do you provide QuickBooks training?
Yes, we offer personalized QuickBooks training to help you and your team effectively use the software to manage your business finances.
What topics are covered in the training sessions?
Our training covers setup, data entry, reporting, integrations, troubleshooting, and best practices for optimizing QuickBooks.
How can I schedule training sessions?
You can contact us to arrange training sessions based on your convenience and business needs.
QuickBooks Payroll
What do I need to set up payroll for the first time?
You’ll need the below information to set up your online payroll. You can find the information from your previous payroll provider, in your own records, from your accountant, or from federal and provincial agencies.
Can I sign-up for QuickBooks Payroll without QuickBooks Enterprise?
Yes, you can sign up for QuickBooks Payroll without QuickBooks Enterprise. QuickBooks Online Payroll works as a standalone service, meaning you don’t need QuickBooks Desktop Enterprise to use it. However, if you're using QuickBooks Desktop, payroll services require a compatible version like Pro, Premier, or Enterprise for integration.
Why should I choose QuickBooks Payroll software?
QuickBooks Payroll simplifies payroll processing by automating tax calculations, direct deposits, and compliance filings, saving time and reducing errors. It integrates seamlessly with QuickBooks, ensuring accurate bookkeeping and real-time financial insights. Additionally, it offers features like automatic tax payments, employee self-service, and expert support, making it a reliable choice for businesses of all sizes.
What types of businesses use QuickBooks Payroll?
QuickBooks Payroll is used by a wide range of businesses, including small to medium-sized businesses, contractors, freelancers, and nonprofit organizations. It’s ideal for companies that need to manage payroll, taxes, and compliance efficiently. Industries such as retail, healthcare, construction, professional services, and education also commonly use QuickBooks Payroll for its ease of use and integration with QuickBooks accounting software.
Is time tracking included with QuickBooks Payroll?
Yes, time tracking is included with QuickBooks Payroll, but it depends on the plan you choose.
What do payroll reports cover?
You can customize, run, print, or export a payroll report and share valuable insights with your accountant. Payroll reports cover the following: multiple worksites, payroll deductions and contributions, payroll tax liability, payroll tax and wage summary, time activities, vacation and sick leave, and workers’ compensation.
Is it easy to switch from my current payroll provider?
Yes. We can help walk you through the process to get you set up in QuickBooks.
Switching from QuickBooks Online to Desktop
Can I switch from QuickBooks Online to QuickBooks Desktop?
Yes, we provide expert guidance to help you switch from QuickBooks Online to QuickBooks Desktop, ensuring data accuracy and minimizing disruptions.
What are the main differences between QuickBooks Online and Desktop?
QuickBooks Desktop offers enhanced features for reporting, inventory management, and multi-user access, which may be beneficial for certain businesses.
How can I ensure a smooth transition?
Our team will guide you through the entire process, from exporting data to setting up your QuickBooks Desktop system for optimal performance.
Why is QuickBooks Desktop better than QuickBooks Online?
QuickBooks Online is a better fit for businesses that prioritize real-time collaboration and better accessibility to their accounting data. QuickBooks Desktop is best for businesses that prefer implementing locally installed software. It provides better control over data and more stability.
How to back up QuickBooks Online to desktop?
QuickBooks Online doesn’t allow direct backups to a desktop, but you can export your financial data and reports to Excel or CSV files for local storage. For a more automated backup, you can use third-party tools like BackupMyBooks. These options ensure you have a local copy of your QuickBooks Online data.
Can I use both online and desktop QuickBooks?
QuickBooks Desktop and QuickBooks Online are separate products, and data in the two versions will not sync automatically. A company should work with either QuickBooks Desktop or QuickBooks Online to avoid data discrepancies.
QuickBooks Desktop Canada
What is the difference between QuickBooks Desktop Canada and US versions?
The Canadian version is customized for Canadian tax laws, including GST/HST tracking and integration with Canadian financial institutions.
How do I migrate from QuickBooks Online to QuickBooks Desktop Canada?
Export your data from QuickBooks Online and import it into QuickBooks Desktop using the Data Migration Tool or manual import process.
Can I use QuickBooks Desktop Canada for payroll?
Yes, QuickBooks Desktop Canada offers Payroll features for managing employee payments, taxes, and generating T4 slips.
QuickBooks Enterprise Canada
What makes QuickBooks Enterprise Canada suitable for large businesses?
QuickBooks Enterprise provides advanced inventory, reporting, and multi-user features designed for larger Canadian businesses.
Can QuickBooks Enterprise Canada handle multi-location inventory management?
Yes, it offers comprehensive tools for tracking inventory across multiple locations, warehouses, and outlets.
How does QuickBooks Enterprise integrate with third-party solutions in Canada?
Through APIs and add-ons, you can integrate various third-party tools to enhance business operations.
QuickBooks Payments Canada
Can I accept payments with QuickBooks Online Payments in Canada?
Yes, QuickBooks Online Payments allows you to receive payments via credit cards, bank transfers, and other methods compatible with Canadian banks.
How do I set up QuickBooks Payments for my Canadian business?
Sign up for QuickBooks Payments and follow the setup instructions under the Sales menu > Payment Methods in your QuickBooks dashboard.
What are the fees for using QuickBooks Payments in Canada?
Fees vary depending on the payment method. Generally, credit card processing fees are around 2.9% + $0.25 per transaction.
General FAQs
Can I switch from QuickBooks Online to QuickBooks Desktop Canada?
Yes, you can export your data from QuickBooks Online and import it into QuickBooks Desktop Canada.
Does QuickBooks integrate with Canadian banks?
Yes, QuickBooks Online and Desktop support integration with most major Canadian banks for easy transaction imports.
Is customer support available for QuickBooks Canada?
Yes, Minding My Books provides certified QuickBooks support throughout Canada for all QuickBooks products and services.
Is QuickBooks Desktop being discontinued?
No, QuickBooks Desktop is not being discontinued. Intuit continues to support and release new versions of QuickBooks Desktop, including QuickBooks Desktop Pro, Premier, and Enterprise. However, Intuit has been focusing more on QuickBooks Online for cloud-based solutions, and they may encourage users to transition to QuickBooks Online for added flexibility and features. QuickBooks Desktop will still be available and supported for the foreseeable future.
Can 2 users use QuickBooks desktop?
Yes, QuickBooks Desktop can be used by multiple users, including 2 users. To enable this, you’ll need to set up a multi-user mode in QuickBooks Desktop. You can purchase a license for the number of users who need access. QuickBooks Desktop Pro supports up to 3 users, Premier supports up to 5 users, and Enterprise can accommodate more users, depending on the version you choose. Each user will need their own user license to access the company file simultaneously.
Is there a QuickBooks Desktop 2025?
As of now, QuickBooks Desktop 2025 has not been officially released, but it is likely to be announced in the future, as Intuit typically releases new versions of QuickBooks Desktop every year. The latest version available is QuickBooks Desktop 2024, and you can expect QuickBooks Desktop 2025 to come out in late 2024 or early 2025. Keep an eye on Intuit's website for updates on new releases.
What is QuickBooks Enterprise?
QuickBooks Enterprise is software designed to help you manage your accounting and business needs efficiently and with ease. It comes with the functionality to handle accounting, payroll, payments, inventory, and more. It also has a familiar QuickBooks look-and-feel. Whether you’re new to business management software or already a QuickBooks customer, QuickBooks Enterprise makes it easy to run your business from end to end.
Is QuickBooks Enterprise an ERP Solution?
Simply put, no. QuickBooks Enterprise is an advanced version of our popular and widely used accounting software. While not a full ERP, it is designed to be the appropriate next step, providing features and functionality growing companies need without over-serving them.
How easy is it to use?
Yes. It has all the features you love in Pro and Premier—and more. QuickBooks Enterprise packs more than twice the functionality and flexibility of Pro and Premier:
More customizable reporting tools, including Advanced Reporting, our most powerful reporting tool yet
A whole new level of user controls
The capability to track hundreds of thousands of inventory items, customers and vendors, more than 6x the capacity of other QuickBooks products. Consolidated reporting from multiple locations or company files
Sophisticated inventory and pricing capabilities
Powerful accounting management tools, like batch delete, entry, reclassify, and period copy reporting capabilities
Access to our members-only Customer Resource Centre site
Unlimited free US-based customer support and training
And much more
Will I have access to support?
One of the best things about QuickBooks Enterprise is that it looks and works very much like our other QuickBooks software, so if you’re already a QuickBooks Desktop Pro or Premier customer, your staff will feel comfortable with Enterprise right from the start. There’s no steep learning curve, which means your employees can get up to speed quickly. Plus, we provide in-depth training to help you and your staff quickly master the new features.
New to QuickBooks altogether? No problem. We offer free online training to help get you and your staff up and running quickly.
Is QuickBooks Enterprise right for my business?
Your subscription to QuickBooks Enterprise includes exclusive, unlimited access to our Canada-based team of experts* with deep QuickBooks technical and product knowledge. They’re thoroughly trained in QuickBooks Enterprise to provide support during or after installation, answer your technical questions or help troubleshoot. They can also help you get the most out of QuickBooks Enterprise by helping you tailor it to fit your business needs.
How do I find out more?
QuickBooks Enterprise is the right fit for lots of businesses.
Maybe you’re currently using QuickBooks Desktop Pro or Premier, and you need more flexibility to get more done, more quickly. Or maybe you need more capacity to add more customer, product, or vendor information.
If you’re looking to manage pricing more efficiently, have employees in specialized roles and functions, have inventory as a core part of your business, or have multiple locations that need to be tracked and managed, QuickBooks Enterprise would also work great for you.
QuickBooks Enterprise also makes an ideal option if you’re seeking an alternative to the accounting and business management solutions that cost tens of thousands of dollars.
What are the system requirements?
To run QuickBooks Desktop Enterprise, you'll need Windows 10/11 (64-bit) or Windows Server 2016-2022, a 2.4 GHz processor, and at least 8 GB RAM (16 GB recommended). An SSD is advised for better performance, and Microsoft Office 2016-2021 or Microsoft 365 (64-bit) is required for integration. A stable internet connection is necessary for updates, payroll, and online features—check Intuit’s official site for full details.
How do I migrate my data as a non-QuickBooks user?
QuickBooks Enterprise is software designed to help you manage your accounting and business needs efficiently and with ease. It comes with the functionality to handle accounting, payroll, payments, inventory, and more. It also has a familiar QuickBooks look-and-feel. Whether you’re new to business management software or already a QuickBooks customer, QuickBooks Enterprise makes it easy to run your business from end to end.
How do I move my Pro or Premier data to QuickBooks Enterprise?
To move your QuickBooks Pro or Premier data to Enterprise, back up your company file, then install and open it in QuickBooks Enterprise. The software will prompt you to upgrade the file—follow the instructions and let the process complete. Finally, verify data integrity using File > Utilities > Verify and Rebuild Data to ensure everything transferred correctly.